Privacy Policy

Horizon Software Systems Ltd. (“the Operator” "we", "our" or "us") operate (the “Site”). We take privacy issues relating to users of our Site seriously. We respect your personal information and will hold that information as required by Data Protection legislation.

This privacy policy explains what information we will collect about you, how we will use it and the steps we will take to ensure that it is kept secure. If you have any questions about this privacy policy or the privacy practices of this Site you can contact:  This email address is being protected from spambots. You need JavaScript enabled to view it.  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

By using this web site you consent to us collecting and using personal information about you on the terms set out in this policy.

We may update this Privacy Policy from time to time, so please check back here regularly.


What Information We Collect

We will collect information related to your visit to this Site (such as which pages you visit, how often you visit and which services you use) and the information you supply when registering for the site services or registering for the Feedback or Chat areas (such as your name and e-mail address) will be held and stored by the Operator. You can update your information on your personal profile page at any time.

Your site membership account is password protected. We recommend that you do not divulge your password to anyone. At no time will any Horizon Software Systems Limited employee ask for your password via e-mail. If you ever receive such an inquiry, please notify Horizon Software Systems Ltd. at This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Ultimately, you are solely responsible for maintaining the secrecy of your member names, passwords and/or other account information.

If you use the on-line Support pages the support system will automatically carry out tests to aid with diagnositcs, including setting a cookie (with a fast expiry time) and extracting information about your browser which is then emailed to the support team.

Any information voluntarily disclosed by users and posted on our site (on message boards, web logs, and/or in chat areas) may be viewed and used by others. If users post personal information that is accessible to the public online, the user does so at his or her own risk. Users accept that they may receive unsolicited messages from other parties in return.


How We Will Use Your Information

You can be assured that:
We store your personal data securely
We DO NOT pass your personal data to third parties, unless you specifically ask us to for a particular purpose (e.g. a competition) or as required by law
We do not send junk mail (or spam).

We send occasional Site updates by email and messages advising of new Site services such as new videos available. We may also send you marketing information on behalf of reputable third parties whose products or services we think will really interest you.

We will use your information to help us improve our Site and also to help us attract advertisers and sponsors that will most appeal to users of our site. We may supply aggregated statistics about the use of our site to third parties, but these statistics will not directly identify you.

If you do not wish us to use your information as set out here you will be able to use the opt out boxes in any mail shot that you receive from us.

By supplying us with your information you confirm that you do not consider use of your information in accordance with this Privacy Policy to be a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to provide your personal details and/or information concerning your activities whilst visiting this site, we shall do so. uses "cookie" technology and users' IP addresses to customize and enhance your online experience on the site. Cookies are pieces of information transferred to your hard drive when you visit our Site that automatically identify your browser to our server whenever you interact with our Site. Such technology is a common feature of many web sites and is necessary in order for certain features of our Site to function properly or in order to provide an online service to you (e.g. Site registration). We do not combine information that we obtain through the use of cookies with other personally identifiable information that we collect on this Site. You may customise the browser settings of your computer to notify you when a cookie is sent or to refuse cookies altogether. Please check your browser for instructions on how to make these adjustments. 

You should be aware that cannot control the use of cookies (or the resulting use of information obtained from cookies) by third parties that host or provide data, content and services for, or advertise on, the website.

If we make any material changes to this Policy, those changes will be posted here so that you are always aware of what personal information is collected, how that information is used, and under what circumstances that information may be disclosed. Since this Policy may change from time to time, you should review it periodically and specifically before you provide any additional personally identifiable information. Your continued use of following the posting of changes to this Policy will signal your acceptance of such changes.

If you have any questions, comments, or requests regarding this Policy or the information practices of the Site, please contact us by e-mail at or write to Horizon Software Systems Ltd. at The Firs, Barston Lane, Barston, Solhull, West Midlands, B92 0JP,  UK FAO 247.TV Customer Services.